Providence supports the protection of consumer’s privacy rights as a fundamental element of our business. Both from the company and the employee level, we are committed to maintaining the highest standards of privacy and security in the way we conduct our business. Providence and its associates pledge to conduct their business according to the following principles.
Privacy Practices At Providence
Providence recognises that consumers have rights over the use and dissemination of information about themselves. Providence adheres to the National Privacy Principles, which can be found at: www.privacy.gov.au/publications/npps01.html These form the basis of the Privacy Amendment (Private Sector) Act 2000, which controls the use of personal data.
Choice
Providence Property is careful to recognise any valid requests from individuals to suppress their names from our marketing efforts and have sophisticated systems in place to ensure this suppression occurs. Consumers may “request to opt out by writing to us at: Providence Property Group PO Box R 1955 Royal Exchange, NSW, 1225”
Compliance
Providence is fully compliant with the Privacy Amendment (Private Sector) Act of 2000 of Australia, which can be viewed at:
http://privacy.gov.au/act/index.html Providence fully supports and conforms to the guidelines set down in the Australian Direct Marketing (ADMA) Code of Practice which can be found at:
http://www.adma.com.au/comply/code-of-practice actively participates in ADMA’s efforts to maintain and develop appropriate industry guidelines and regulations to safeguard the consumer’s rights to privacy. Providence supports industry self-regulation and believes such actions are the best way to protect the privacy of the consumer. Providence Property also supports legislation and regulatory efforts to introduce fair and workable guidelines that protect the privacy of the consumer and also allow the consumer to continue receiving the benefits that sophisticated marketing techniques provide. We encourage the application of ADMA’s Do-Not-Mail and Do-Not-Call Suppression files. Providence not only complies fully with the requirements of the Privacy Amendment (Private Sector) Bill 2000 enforced on December 21 2001, but we have adopted best practice procedures and policies that exceed such requirements.
Ethical Relationships
Providence pledges to conduct our relationships with both customers and other information providers in an ethical and professional manner. Providence ensures that any data sent to us has been legally obtained and that the data received by us will be in compliance with all data protection laws, as well as with applicable industry information practices.
Awareness
The management at Providence ensures that relevant information is disseminated in a timely way throughout the organisation. Providence uses a variety of resources to stay informed about developments in legislation and regulation. Providence provides ongoing education to our employees on privacy policy and procedures, as well as on the privacy legislation and accepted practices under which Providence operates. As changes in legislation or industry practices occur, special education is provided to update our employees. All new employees sign confidentiality agreements as a condition of employment with us. Accuracy – Providence responds promptly to any question about the accuracy of information from our customers and the consumer.
Security
Providence maintains strict security procedures to ensure that information will not be made available to any unauthorised person or business.